Sales Operations

79% of employees prefer to learn while doing – See Full Study

We wanted to learn what challenges Salesforce admins face the most when it came to training and documentation. Are they constantly pushing changes? How do they communicate on those changes? Do those methods map to how people want to learn? Check out the following survey results to see what we learned!

Communicate Process Changes Where Your Team Needs to See Them.

Think back to last month, how many process changes took place in your company? What about in your Salesforce org or other applications? Whether it’s a change to how you define one of your stages or something as simple as a new approval process for a deal...

Is It Time to Rethink Your Continuous Sales Training Strategy?

Fact: According to ATD’s State of Sales Training Report, the United States spends on average $1,459 per salesperson each year on sales training. That’s almost 20 percent more than they spend on workers in all other functions. Much of this training is...

14 Years Leading Product at Salesforce: Q&A with Shawna Wolverton

When I saw Spekit’s announcement that Shawna Wolverton was taking an advisor role with the company, I quickly fired off a message to my friend Melanie Fellay, CEO and Co-Founder of Spekit, and told her that she needed to interview Shawna about life after...

Top 6 Tools for Sales Ops and Salesforce Administrators

Salesforce Administrators are vital to the success of any company with a CRM. They handle day-to-day tasks like provisioning new users with ease. More importantly, they are often charged with setting the direction a company takes with regards to process improvement,...

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