Spekit decreased ramp-up time for new hires, embeds knowledge when and where needed and helps Arterys seamlessly communicate product updates.
JLL DS is going through a global transformation with a major impact to how they operate globally. Learn how they used Spekit to drive adoption and train employees on Salesforce.
The cost of fragmented knowledge
According to McKinsey, employees spend ~1.8 hours every day looking for information.
That’s a lot of time.
It’s also why we’re focused on creating ways for teams to eliminate switching costs and increase learning by doing.
With Spekit, your knowledge is:
- Always accessible wherever your users need it
- Always effortless to maintain and scale
Today, we’re announcing two features to multiply productivity not just for your end-users, but also for your contributors.
Built-in efficiency with in-context editing
With our latest chrome extension release, you can edit directly from Salesforce. You can also edit from anywhere in chrome via our hotkey (Highlight + “S”) or search sidebar.
Relevant content at your fingertips
Whether in Salesforce or in any other application such as Gmail or Zendesk, your users can always access the Spekit data wiki’s most relevant results – simply:
- Highlight a word
- Right-click and select “Spekit”
- Or type the letter “S” on your keyboard
How it works
1. Edit directly from Salesforce
2. If no definition exists, we’ll prompt you to add one
3. Edit right from your workflow
Spekit is excited to launch three new features to improve your training & documentation with our Salesforce data dictionary. Check them out for yourself in our self-serve demo.
1. Import and document your picklist values
Does your team struggle to remember the steps required to move an Opportunity from “Prospecting” to “Working”? Using Spekit, you can select a mission-critical field like “Opportunity Stage” and import each picklist value into Spekit. You can then define the requirements to move from “Stage A” to “Stage B” at a granular level. Your end-users can use our Chrome Extension to access these definitions directly in Salesforce by highlighting the picklist value in question.
2. Toggle between columns
Spekit is designed to be the source of truth for business knowledge on your data for all employees, not just Salesforce users. That’s why we created the data wiki in a user-friendly, tabular format. Our new Custom Toggle feature lets technical users adjust the data points displayed in the to meet their particular use case. You can use this to help bring business context to your code for technical teams.
3. Import Installed Packages or System Objects
You can now document any object in your Salesforce data dictionary, including Installed Package Objects and System Objects by going to the Object Manager screen and importing any object of your choice.
That’s all for now folks. Make sure to email email@example.com to get started or share your feedback!